Pricing
Four plans. Public prices. 30-day free trial on every one, no card required to start. Cancel in one click any time. Overage rates are listed below at near-cost, so you know what you're paying for.
For independent practitioners and brand-new practices.
1 practitioner
+ $89/mo per practitioner over 1
Where most clinics land. 2 to 5 practitioners is the sweet spot.
2–5 practitioners
+ $79/mo per practitioner over 5
For established multi-practitioner clinics. 6 to 20 practitioners.
6–20 practitioners
Chains, hospital systems, 20+ practitioners or 5+ locations.
Custom
Every plan starts with a 30-day free trial. No card required. Annual prepay saves 10% — no bigger discount, by design. See our pricing promises.
How to choose
HIPAA compliance, audit log, security, and core booking and charting are in every plan. The tiers exist because larger clinics use more SMS, more telehealth minutes, and more voice transcripts. We charge for usage, not for permission to use the platform.
Single seat. Usage caps fit one busy practitioner comfortably. Costs less than a phone bill.
QuickBooks sync, custom branding, calendar sync per practitioner, broadcasts. Most clinics land here.
Multi-location, advanced analytics, API access, dedicated success manager. For established clinics.
Custom SLA, dedicated infrastructure, white-label options, EHR connectors. Built around your contract.
Compare every plan
A row-by-row breakdown. HIPAA, audit log, 2FA, and data export are in every plan because they should be. The differences are in usage limits, advanced integrations, multi-location support, and support response times.
| Feature | Solo | PracticeMost clinics | Clinic | Enterprise |
|---|---|---|---|---|
| Usage limits | ||||
Practitioners | 1 | 1 base, +$89/ea | 5 base, +$79/ea | Custom |
Telehealth video minutes Daily-powered video calls per month | 500/mo | 2,000/mo | 8,000/mo | Custom |
SMS messages Reminders, confirmations, broadcasts combined | 500/mo | 2,000/mo | 8,000/mo | Custom |
Voice notes and SOAP transcripts Whisper + GPT-formatted charts per month | 300/mo | 1,500/mo | 6,000/mo | Custom |
Patient file storage | 5 GB | 25 GB | 100 GB | Custom |
Email reminders Unlimited within reason on every plan | Unlimited | Unlimited | Unlimited | Unlimited |
Patient records | Unlimited | Unlimited | Unlimited | Unlimited |
Bookings per month | Unlimited | Unlimited | Unlimited | Unlimited |
| Scheduling and booking | ||||
Online patient booking | ||||
Per-practitioner weekly hours | ||||
Per-practitioner time-off ranges | ||||
Recurring weekly breaks | ||||
One-off schedule exceptions | ||||
Lead-time minimum | ||||
Max bookings per day cap | ||||
SMS reminders and confirmations | ||||
Walk-in registration | ||||
Drag-to-reschedule calendar | — | |||
Cross-practitioner conflict view | — | |||
Multi-location calendar | — | — | ||
| Charting and SOAP notes | ||||
Voice-to-text transcription OpenAI Whisper, HIPAA-eligible | ||||
GPT-formatted SOAP charts | ||||
Built-in templates Chiropractic, medspa, wellness, cash-pay dental | ||||
Copy forward from last visit | ||||
Signed-note audit trail | ||||
Print-friendly chart export | ||||
Custom chart template builder | — | |||
Practitioner-specific templates | — | |||
| Patient experience | ||||
Patient portal | ||||
Two-way SMS with patients | ||||
Intake forms | ||||
Patient timeline and activity log | ||||
Booking confirmations by email + SMS | ||||
Patient financing flow No fee to clinic. Nemira monetizes via lender. | — | |||
Custom intake form builder Drag-and-drop, conditional logic | — | Add-on | ||
Broadcast messaging to patient list | — | |||
Patient segments and automations | — | Add-on | Add-on | |
| Telehealth video | ||||
Daily-powered video calls | ||||
Waiting room and host admit | ||||
Pre-call camera and microphone test | ||||
Screen sharing in call | ||||
In-call chat | ||||
Join URL in SMS reminders and calendar invites | ||||
Call recording with patient consent Coming next quarter | Coming soon | Coming soon | Coming soon | Coming soon |
| Payments and billing | ||||
Stripe payment processing | ||||
Processing rate Above Stripe's 2.9% + $0.30 base | 3.4% + $0.30 | 3.4% + $0.30 | 3.3% + $0.30 | 3.2% + $0.30 |
Deposits at booking | ||||
Cancellation and no-show fees | ||||
Cash invoices | ||||
Packages and memberships | — | |||
Recurring billing | — | |||
Payouts dashboard | ||||
Custom payment processing rate | — | — | — | |
| Embed and branding | ||||
Booking widget embed Popup, inline, float, and compact modes | ||||
Light, dark, and auto theme | ||||
GDPR consent integration | ||||
Conversion event tracking GA4, Plausible, Meta Pixel | ||||
Custom branding on patient surfaces Logos, colors, fonts on embed and emails | — | |||
Custom domain on booking page yourclinic.com instead of yourclinic.nemira.app | Add-on | Add-on | Add-on | |
White-label embed | — | — | — | |
| Reporting and analytics | ||||
Dashboard analytics Bookings, revenue, no-show rate, daily trends | ||||
Per-practitioner reports | — | |||
QuickBooks Online sync | — | |||
Multi-location reporting | — | — | ||
Custom report builder | — | — | ||
Export to CSV and PDF | ||||
Embed referrer attribution | ||||
| Integrations and API | ||||
Google Calendar sync per practitioner | — | |||
Outlook Calendar sync per practitioner | — | |||
QuickBooks Online | — | |||
Stripe Connect | ||||
Twilio SMS | ||||
Webhooks for booking events | — | |||
API access, read and write | — | — | ||
Custom EHR connectors Epic, Cerner, Athena, custom HL7 | — | — | — | |
| Multi-location and chain | ||||
Single clinic location | ||||
Multiple clinic locations | — | — | ||
Cross-location patient records | — | — | ||
Per-location reporting | — | — | ||
Centralized billing across locations | — | — | ||
Dedicated infrastructure | — | — | — | |
| Support | ||||
Email support | 2 business days | 1 business day | Same business day | Custom SLA |
Chat support | — | |||
Priority support queue | — | — | ||
Dedicated success manager | — | — | ||
24/7 emergency line | — | — | — | |
Custom SLA, 1-hour response or better | — | — | — | |
Onsite implementation | Add-on | Add-on | Add-on | |
Custom training program | Add-on | Add-on | Add-on | |
| Security and compliance | ||||
HIPAA compliance Every plan, table stakes | ||||
Full audit log | ||||
Two-factor authentication for clinic staff | ||||
Role-based permissions | ||||
Encrypted at rest and in transit | ||||
Data export, CSV + PDF | ||||
SAML single sign-on | — | — | ||
Custom BAA terms | — | — | — | |
Custom data residency | — | — | — | |
| Trial and billing terms | ||||
30-day free trial, no card required | ||||
60-day money-back guarantee | ||||
Annual prepay discount, 10% | ||||
One-click cancellation | ||||
No price hike for 24 months on existing customers | ||||
Custom contract terms | — | — | — | |
Need something not on this list? Ask us — we'll tell you straight whether we support it or whether you'd be better off elsewhere.
When you exceed your plan
If you blow past your monthly quota, here's exactly what we charge. We show our actual vendor cost next to our rate so you can see the margin. We're not in the business of inflating SMS or telehealth fees.
| Resource | Our rate | Vendor cost |
|---|---|---|
SMS Covers per-message billing overhead and account support. | $0.012 per message | approx. $0.0083 Twilio cost |
Voice transcription (Whisper) + SOAP formatting | $0.04 per minute of audio | approx. $0.006 Whisper + $0.02 GPT tokens |
Telehealth video | $0.012 per participant-minute | approx. $0.006 Daily.co contract rate |
Patient file storage | $0.50 per GB per month | approx. $0.15 raw storage cost |
Overages show up in your billing dashboard in real time. We send an email when you hit 80% of your monthly quota.
Add-ons
These are genuinely optional. No add-on locks you out of a core feature. If it's in your plan tier, you have it.
Priced at vendor cost plus a small support margin.
Twilio rates plus a small support margin.
Full CSV + PDF export of every record.
For 5+ year retention beyond active storage quota.
Optional extras for clinics that need them.
Use yourclinic.com instead of yourclinic.nemira.app.
Clinic name in the SMS sender field.
Segments, automations, drip campaigns.
Drag-and-drop, conditional logic, embedded uploads.
Implementation, migration, and custom build work.
Jane, Cliniko, Mindbody, Kareo, etc. Quoted on data complexity.
Built with the Clinic-tier custom reports engine.
EHR connectors, custom webhooks, custom workflows.
Onboarding call with our success team.
Payment processing
When patients pay through Nemira, we add a small margin above Stripe's actual rate. Most clinic OS adds 1.5 to 3% above. Ours is 0.3 to 0.5%, and you see the breakdown.
| Plan | Total rate | Our margin |
|---|---|---|
Solo | 3.4% + $0.30 | +0.5% above Stripe |
Practice | 3.4% + $0.30 | +0.5% above Stripe |
Clinic | 3.3% + $0.30 | +0.4% above Stripe |
Enterprise | 3.2% + $0.30 | +0.3% above Stripe |
Stripe's base rate is 2.9% + $0.30. The margin covers reconciliation, dispute handling, refunds, and payouts done for you inside the dashboard.
Always free
The trust list. Every plan, no add-on, no surprise invoice. Published here because a written promise is harder to break than an unwritten one.
Frequent questions
No. The 30-day free trial does not ask for a card. We only collect payment if you decide to continue past 30 days.
We email you a week before the trial ends. You can add a card and continue, or do nothing. We don't auto-charge a card you never gave us.
One click in your account settings. No phone call, no retention conversation. Your data stays exportable.
Within 60 days of your first paid month, we refund the full amount, no questions about why. Past 60 days, we refund the unused portion of an annual prepay. Details on the refund policy page.
If we ever raise prices, existing customers get at least 12 months notice and at least 24 months at the original rate. We put that in your contract.
Yes. Pay for a year up front and save 10%. We deliberately kept the discount small so it doesn't feel like a lock-in lure.
If you're a verified non-profit serving underserved patients, Nemira is free. We hold 10 free seats per year. Email contact@nemira.app to apply.
We'll tell you, and we'll point you at a better option. We'd rather see you happy elsewhere than stuck with us. That's also why exports are one click.
Every feature limit lives in the tier cards above. We don't keep a hidden comparison sheet — what you see is what you get.
A 30-minute call
We'll set up a sandbox seeded with your services and walk through the parts of your day Nemira replaces.
